Questions about Ipswitch products?
Contact Us: 1-877-386-3763
Direct: 1-780-430-6240

WhatsUp Gold VoIP Monitor

WhatsUp Gold VoIP Monitor allows you to continuously assess and monitor acceptable performance levels for VoIP (Voice over IP) call quality. Includes 1 Yr Service Agreement, requires WhatsUp Gold v12 or higher.
SKU: NA-6M0E-0160

Call for pricing


We Accept Visa, Mastercard, American Express Cards
Bookmark and Share
WhatsUp Gold Serial   

The WhatsUp Gold VoIP Monitor plug-in extends the power of WhatsUp Gold with the capability to monitor and report on your network's capacity to support and maintain acceptable call quality for Voice over IP (VoIP).

VoIP Monitor accesses information generated by Cisco IP SLA (service level agreement) enabled devices to monitor parameters essential to VoIP performance, including jitter, packet loss, latency and other calculated performance values. VoIP Monitor seamlessly integrates with What’s Up Gold’s versatile network management capabilities, giving customers with combined data and voice networks 360 complete visibility, actionable intelligence and total control for VoIP.

Note: VoIP Monitor is delivered electronically.

Networks Face Data and Voice Convergence

Voice/data convergence poses new challenges for network managers. Introducing voice traffic onto your data network can result in degraded overall performance for both traffic types. Avoiding such problems requires that you ensure adequate service levels for all traffic even under varying load conditions on your LAN and across the WAN. To validate and ensure acceptable response times for both voice and data you must be able to accurately measure network performance in real-world scenarios.

The WhatsUp Gold VoIP Monitor precisely measures your converged IT network's ability to provide the quality of service (QoS) necessary for your VoIP calls on your LAN and WAN links. It is designed as a plug-in for all editions of WhatsUp Gold (Standard, Premium, Distributed and MSP) and works with WhatsUp Gold version 12.0 and higher.

A configuration wizard minimizes the time required to identify IP SLA sources and destinations and to configure the VoIP Monitor. After the simple setup, the VoIP Monitor provides everything you need to assess the readiness or current ability of your network to support VoIP based traffic. Moreover, because it is fully integrated with the WhatsUp Gold network management platform, you can drill down into the underlying WhatsUp Gold functionality to view and graph metrics for bandwidth and interface utilization or troubleshoot network issues affecting VoIP performance.

Note: Purchase of the VoIP Monitor license includes technical support and updates up to the expiration date of the core WhatsUp Gold product's Service Agreement. Service Agreement renewals available thereafter.

WhatsUp Gold VoIP Monitor leverages the data produced by IP SLA measurements, along with active SNMP monitors, giving you the ability to measure VoIP-specific network metrics on local networks and WAN links. Using the SNMP data, WhatsUp Gold VoIP Monitor generates graphs and reports jitter, latency, and packet loss that may be occurring in the network. By combining the information from the measurements with codec simulation data generated by IP SLA, WhatsUp Gold VoIP Monitor can also graph MOS and ICPIF voice quality scoring for VoIP in a live network.

The WhatsUp Gold VoIP Monitor configuration wizard minimizes the setup and configuration time required to identify IP SLA sources and destinations. WhatsUp Gold workspace views have been enhanced with eight new performance monitors featuring graphs that provide data to immediately assess the readiness and current ability of the network to support VoIP-based traffic. The VoIP Monitor provides network managers with additional VoIP specific data to supplement existing performance metrics for bandwidth and interface utilization.

WhatsUp Gold VoIP Monitor is available as a plug-in for all editions of WhatsUp Gold v12.0 and above.

WhatsUp Gold VoIP Monitor Highlights

Performance Monitors for Network Measurement
Six performance monitors included with WhatsUp Gold VoIP Monitor measure jitter, latency, and packet loss from both source to destination and from destination to source. Two additional performance monitors provide MOS and ICPIF scoring information.

Active Monitor for Mean Opinion Score (MOS)
WhatsUp Gold VoIP Monitor provides a configurable active monitor for MOS that can trigger an alert if network degradation causes the value to go below the configured MOS threshold.

WhatsUp Gold VoIP Monitor Configuration Wizard
WhatsUp Gold VoIP Monitor configuration utility scans the WhatsUp Gold database for SNMP devices with credentials. After the required devices are identified, an IP SLA source device can be selected as the source for VoIP Round-Trip Time (RTT) data. The wizard then steps through the setup for VoIP performance monitors, workspace views, and active monitors for the selected IP SLA devices.

VoIP Monitor Workspace View
WhatsUp Gold VoIP Monitor is fully integrated with the management and reporting infrastructure of the WhatsUp Gold product family. Measurement data is integrated into the WhatsUp Gold database and accessible from a single, consolidated workspace view, simplifying operations for network managers.

Note: The VoIP Monitor plug-in module requires:

  • WhatsUp Gold v16.0 or greater Premium Edition, Distributed Edition, Standard Edition or MSP Edition
  • At least two network devices that support Cisco IP SLA technology (source and destination)

If you already own a WhatsUp Gold core product, one of our technical representatives will contact you after purchase to get your serial number to validate the purchase.


Product tags